Unable to generate QKView files

Does the qkview from CLI just hang, or does it ever finish and tell you the file was created?

Hi

I am trying to generate QKView files on 2 of my devices and it is not generating the files.

When using the GUI, it completes with a file size of 0 and a date of 1970. When doing it via CLI it just keeps saying "generating". There are no log errors in the ltm logs and not sure where to check, what could be causing the issue.

Suggestions on what could be stopping the QKView from generating.

Is there any qkview files in the /var/tmp, after you run from CLI ?

is there any big file inside /config, /home or /var/log?

is hard disk running out of space?

is there any big file inside /config, /home or /var/log?

is hard disk running out of space?

Anything in the ltm log whilst you're doing the qkview?

Try running qkview in the GUI and watching the ltm log in a console session:

tail -f /var/log/ltm | grep qkview (or without this grep to see all the output of course)

Rgds N

is strace useful?

strace

i see the following error when i try to run qkview err mcpd[5683]: 01070712:3: Caught configuration exception (0), link_system_file:() :Failed to link files existing(/config/filestore/files_d/partition_new_d/ifile_d/:partition_new:VerifStatus_SMS_xml_33028_2) new(/config/.snapshots_d/ifile_d/1392024612_:partition_new:Verify_SMS_xml_2) errno(2)(No such file or directory). - sys/validation/FileObject.cpp, line 1053.

is /config/filestore/files_d/partition_new_d/ifile_d/:partition_new:VerifStatus_SMS_xml_33028_2 file existing?

if not, can you make it, maybe copying from peer unit?