Forum Discussion
NimbostratusUnable to generate QKView files
Hi
I am trying to generate QKView files on 2 of my devices and it is not generating the files.
When using the GUI, it completes with a file size of 0 and a date of 1970. When doing it via CLI it just keeps saying "generating". There are no log errors in the ltm logs and not sure where to check, what could be causing the issue.
Suggestions on what could be stopping the QKView from generating.
21 Replies
- nitass
Employee
is /config/filestore/files_d/partition_new_d/ifile_d/:partition_new:VerifStatus_SMS_xml_33028_2 file existing?
if not, can you make it, maybe copying from peer unit?
Sulaiman_85782I cant find the file on the device, i cant copy from peer as this is a standalone device
nitass_89166Noctilucent
I cant find the file on the device, i cant copy from peer as this is a standalone device
is there configuration object referring to that file? if yes, can we delete the object?
- Sulaiman_85782Sadly I wont be able to as it forms part of a APM configuration that was developed in conjunction with Professional Services. I will contact the PS Consultant and check if he can advise why this is happening.
- nitass
I cant find the file on the device, i cant copy from peer as this is a standalone device
is there configuration object referring to that file? if yes, can we delete the object?
- Sulaiman_85782Sadly I wont be able to as it forms part of a APM configuration that was developed in conjunction with Professional Services. I will contact the PS Consultant and check if he can advise why this is happening.
