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Sulaiman_85782's avatar
Sulaiman_85782
Icon for Nimbostratus rankNimbostratus
Feb 05, 2014

Unable to generate QKView files

Hi   I am trying to generate QKView files on 2 of my devices and it is not generating the files.   When using the GUI, it completes with a file size of 0 and a date of 1970. When doing it via C...
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management
nitass's avatar
nitass
Icon for Employee rankEmployee
Feb 10, 2014

I cant find the file on the device, i cant copy from peer as this is a standalone device

 

is there configuration object referring to that file? if yes, can we delete the object?

 

  • Sulaiman_85782's avatar
    Sulaiman_85782
    Icon for Nimbostratus rankNimbostratus
    Feb 10, 2014
    Sadly I wont be able to as it forms part of a APM configuration that was developed in conjunction with Professional Services. I will contact the PS Consultant and check if he can advise why this is happening.