You will need to investigate a little more.
here is more about error messages:
https://my.f5.com/manage/s/article/K29346112
here is how to troubleshoot:
https://my.f5.com/manage/s/article/K15292
user_canceled: This alert notifies the recipient that the sender is
canceling the handshake for some reason unrelated to a protocol
failure. If a user cancels an operation after the handshake is
complete, just closing the connection by sending a "close_notify"
is more appropriate. This alert SHOULD be followed by a
"close_notify". This alert generally has AlertLevel=warning.
https://my.f5.com/manage/s/article/K72083508