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Forum Discussion

Nath's avatar
Nath
Icon for Cirrostratus rankCirrostratus
Jan 23, 2017

RSA page error

The BIG-IP web logon page does not display prompt text from SecurID RADIUS access-challenge packets. This issue affects new PIN, next Tokencode and on demand authentication flows. When the user starts any of these flows they will only get a text field with no description for what to enter. See image below.

 

Nat

 

application delivery
BIG-IP Access Policy Manager (APM)
LTM
rsa
security

4 Replies

  • KeesvandenBos's avatar
    KeesvandenBos
    Icon for MVP rankMVP
    Jan 23, 2017

    What version TMOS are you running?

     

    If you look under Access Policy, Customization -> advanced -> Localization Open the access profiles folder and then the folder of your acces profile. Under Error messages you will find Secureid prompt messages.

     

    Are there any value's there?

     

    Cheers,

     

    Kees