F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

Andrey_Terentye's avatar
Andrey_Terentye
Historic F5 Account
Mar 03, 2014

Thanks for this information.

 

It looks like there are several problems here:

 

  1. SNAT pool is not working
  2. Horizon View client time outs establishing connection from APM Webtop
  3. HTML5 client uses port 22443. I assume you mean the connection from APM to View Desktop. This should be documented by VMware.
  4. There is some mysterious problem on SSL layer.

I wonder if (4) is caused by configuration on View Connection Server? I only have 5.2 environment and I can't recall any such certificate option in GUI except for SmartCard auth which APM does not support at the moment. I assume it's something else - but still worth checking. Also, there are a bunch of options that VCS does not expose to GUI - they are configured via "locked.properties" file somewhere under VCS installation folder. Maybe you have something there?