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JoseLabra's avatar
JoseLabra
Icon for MVP rankMVP
Feb 24, 2023
Solved

no reply from big3d: timed out

Hi everyone

we have 2 dns/gtm active/pasive solution on virtual enviroment.

yesterday we were notified that the wild ips are down, but the service is operational

we check the pool and node and find this:

no reply from big3d: timed out

we follow this case but the problem still on

https://my.f5.com/manage/s/article/K52381445

https://my.f5.com/manage/s/article/K35326235

Best regards

 

 

 

application delivery
  • JoseLabra's avatar
    JoseLabra
    Mar 23, 2023

    Hi Lief

    its me of Live-Stream of Mr Buu and friends 😁

    I resolved the issue applying tshoot on iquery connection between gtm/dns. Self ip port lock down its configure allow none. I set up ports 4353 and 22 on self ip link. After apply the comand on CLI bigip_add + ip link of self ip and.
    Best Regards!

6 Replies

  • Paulius's avatar
    Paulius
    Icon for MVP rankMVP
    Feb 24, 2023

    JoseLabra If this is a production environment and you have followed the recommendations in those two links that you provided I would recommend opening F5 directly with the highest severity level so they can assist you in resolving the issue. Make sure to create a QKVIEW and upload it to your ticket to save some time.

  • LiefZimmerman's avatar
    LiefZimmerman
    Icon for Admin rankAdmin
    Mar 22, 2023

    JoseLabra - two things.
    Thank you for your first post here back in Feb and welcome to the community.
    We've seen a viewer at some of our live-stream events going by this same name. If that is you - doubly welcome! 😄

    Second thing - the nature of Paulius' answer makes it sound like the issue you were having was urgent - were you able to workaround the issue or is it still an extant bug? (if so - did you open a support request at all?)

    Cheers,
    Lief

    • JoseLabra's avatar
      JoseLabra
      Icon for MVP rankMVP
      Mar 23, 2023

      Hi Lief

      its me of Live-Stream of Mr Buu and friends 😁

      I resolved the issue applying tshoot on iquery connection between gtm/dns. Self ip port lock down its configure allow none. I set up ports 4353 and 22 on self ip link. After apply the comand on CLI bigip_add + ip link of self ip and.
      Best Regards!

      • isg-ss3's avatar
        isg-ss3
        Icon for Nimbostratus rankNimbostratus
        May 30, 2024

        Hi JoseLabra,

        Is this applicable only on 2 F5 with HA configured? how about if the set up of GTM is 2F5 HA (health monitor green) and 1 F5DR (health monitor red) standalone and same issue on this the monitor we are using is gateway_icmp.

  • LiefZimmerman's avatar
    LiefZimmerman
    Icon for Admin rankAdmin
    Mar 23, 2023

    Excellent - welcome to this side of the conversation. 😄

    Thanks for the solution description - I'll mark it as a Solution on your behalf (in case you feel weird about tagging your own answer).
    You may still choose another answer, or de-select your own, if I'm wrong.