Forum Discussion
New iOS F5 Access version (3.1.0) issues
Hi All,
Having a bit of a problem with the newly released 3.1.0 version of F5 Access on our iOS devices. Since updating to the new version our devices are no longer able to connect to VPN, they receive an error: "Under Attack: Server IP Attack detected. Please move to a secure network". This issue is present regardless of internet connection (Wi-Fi or cellular).
Anyone on older versions of the app are still able to connect fine.
Our users authenticate via a certificate pushed by our MDM platforms (we're in a transition between Workspace ONE and Intune currently - issue occurs for both).
I see in the patch notes that the new version supports TLS 1.3 and DTLS 1.2, unsure if that's related given the secure network prompt.
Anyone else with the new app version receiving similar errors or are working fine? Trying to identify if this is an app issue or something not configured right on our F5s.
Cheers!
LukeN Hello I found these articles that reference the issue you are receiving. Let us know if this helps.
- Man_YauCirrus
We had exactly the same issue and same issue error message on iphone.
once we have upgraded to version 17.1.2, we are able to logon again on the VPN with F5 access on our iphone.
Thanks for solution Jmtaylor
- LukeNNimbostratus
Thanks Jmtaylor, this likely will be it, turns out our BIG-IP hasn't been updated in some time and we are still on 16.1.4. Update is scheduled for tonight, will advise if this doesn't fix the issue.
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