Forum Discussion

tlian_321947's avatar
tlian_321947
Icon for Nimbostratus rankNimbostratus
Jul 18, 2017

Is there a way to transfer developer license key to a new laptop?

I was swapping to a new laptop and I am wondering if I can transfer the developer license key to the new machine? I won't have access to the old machine anymore.

 

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  • P_K's avatar
    P_K
    Icon for Altostratus rankAltostratus
    Jul 18, 2017

    I don't think you can do that but I think F5 support can help you move the license. .. Licenses are tied to your VM UUID (if you're running VM)..

     

  • Joe_M's avatar
    Joe_M
    Icon for Nimbostratus rankNimbostratus
    Jul 18, 2017

    Call up support and ask for an "allow move" for your Dev license. Once done you will be able to re-activate the license in the new VM.

     

  • tlian_321947's avatar
    tlian_321947
    Icon for Nimbostratus rankNimbostratus
    Jul 18, 2017

    Thanks a lot. Emailed csp@ (include current license) to get the license released for re-activation and got reply within a few minutes. Excellent support. Had to wait 15 minute before the new license can be applied. Re-activation with the new key went rather smoothly.