Forum Discussion
m1978_295079
Nimbostratus
NimbostratusHow to attach BIG-IP serial no. to my profile
It seems I am not able to raise F5 support case online, rather I have to call the helpdesk. Is it mean I have to attach the serial no. to my F5 profile? In that case how to attach the serial no ?
Samir_Jha_52506Noctilucent
Yes. While creating profile & f5 ask for serial number for verification purpose to identify valid user from XXXX organization. You can find the device serial number with use of below command.
tmsh show sys hardware | grep -i 'Chassis Serial'
m1978_295079Actually what I was trying to ask, after creating my profile with a valid serial number, if I need to add a new F5 device in my profile, what would be the steps?
- Samir_Jha_52506
Its not require to add again to profile. Tell Serial number to F5 agent during call, they will raise ticket behalf of you or you can raise via online.