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Forum Discussion

m1978_295079's avatar
m1978_295079
Icon for Nimbostratus rankNimbostratus
Nov 28, 2017

How to attach BIG-IP serial no. to my profile

It seems I am not able to raise F5 support case online, rather I have to call the helpdesk. Is it mean I have to attach the serial no. to my F5 profile? In that case how to attach the serial no ?  
BIG-IP
devops
LTM
security
Samir_Jha_52506's avatar
Samir_Jha_52506
Icon for Noctilucent rankNoctilucent
Nov 28, 2017

Yes. While creating profile & f5 ask for serial number for verification purpose to identify valid user from XXXX organization. You can find the device serial number with use of below command.

        tmsh show sys hardware | grep -i 'Chassis Serial'
m1978_295079's avatar
m1978_295079
Icon for Nimbostratus rankNimbostratus
Nov 28, 2017

Actually what I was trying to ask, after creating my profile with a valid serial number, if I need to add a new F5 device in my profile, what would be the steps?