Forum Discussion
Don_22992
Dec 07, 2010Nimbostratus
Getting the Support ID in the response header
Is there any way of getting the F5 Support Id (TS.response.id) in the header or in the URI of a redirect URL?
DJ
- hooleylistCirrostratusHi DJ,
- Don_22992NimbostratusThe issue I am facing is that on AJAX pages, the HTML is not executed. We can get to the blocking response page by either specifying a response type of "Redirect URL" or specifying a custom response header (see below):
HTTP/1.1 301 Moved Permanently Location: https://qa-resweb.passkey.com/UnexpectedError/SecurityBlock.jsp?F5ID=<%TS.request.ID()%> Content-Type: text/html
) - hooleylistCirrostratusThat seems like a bug if the support ID variable isn't being substituted. Which ASM version are you running?
- Don_22992NimbostratusASM 9.4.8 is the version.
- hooleylistCirrostratusThat makes more sense. The ability to insert the support ID in redirects was "lost" around 9.4.x. You can workaround this limitation by using the custom response with a meta-refresh. I'm fairly sure there is a CR requesting the addition of this back. You could open a case with F5 Support asking to have your case attached to the CR to raise its visibility.
- jwham20NimbostratusHoolio,
- hooleylistCirrostratusHi Josh,
- hooleylistCirrostratusThe CR that was fixed for this was CR110865. It looks like this worked from 9.2.0 - 9.4.1 and was fixed in 10.1.0.
- Ido_Breger_3805Historic F5 AccountHi Don,
- Don_22992NimbostratusIdo,
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