Getting The Most Out Of LineRate Self-Support

DevCentral is a great resource with a lot of information on all F5 products. This article is designed to help you find your way around our DevCentral LineRate forum and get answers as quickly as possible. DevCentral community does their best to provide answers to all of your questions, yet everyone's time is finite and steps here are aimed at producing best results in the least amount of time possible. Please do be mindful that many of our contributors are volunteers. By following these guidelines you are posed to get the most from networking colleagues and peers.

 

Search First

Many of the questions that are posted in the forum may have already been answered multiple times, and get the same answers each time. Before starting a new post, please try searching the forum. We also have a Knowledge Base that is part of LineRate User Documentation and can be accessed online at https://docs.LineRateSystems.com or via web GUI on your LineRate installation accessible via https://:8443/doc/ .

 

Choose a good Title

Title of your post should be as descriptive as possible within limitations to the entry field length. It is important to choose a good title as many folks look at the title to match their area of expertise. Posts of nature as "Help!", or "My JS code does not work" are not descriptive enough and might slow down your post response time.

 

Provide Good Information

Information you enter in the post should be written in simple language. It should be descriptive enough in what you are trying to accomplish, how you are going about towards a solution, and what question you have or issue you ran into. If applicable, post your LineRate installation platform, relevant configurations, and any customizations you have done such as third party NodeJS modules. As needed post you relevant JS code. The more relevant information posted translates to more immediate and direct answers.

 

Tag Your Post as LineRate

In addition to having tagged your post as LineRate, chose any other applicable tags, such as nodejs, scripting.

 

Be Patient

We understand your time is valuable and strive to provide answers as fast as possible. Some answers take longer to formulate due to complexities involved, please be patient and give us a chance to work through your question.

 

Follow-up on your post

Please find time to follow up on your post, either by entering a solution you might have found, or acknowledging the solution others provided. This benefits everyone that is looking for LineRate solutions. We thank you that you care.

 

Privacy

Anything you post on the forum is public. Anybody can see it. Do not post any sensitive information such as passwords, proprietary company information, or private information.

 

Ask LineRate question

To create a post and get a question on LineRate answered use the  aptly named Ask a Question button. 

Ask a LineRate Question