Forum Discussion
JH_43508
Mar 02, 2012Nimbostratus
Firepass not detecting firewall
We've got a new laptop configured with Windows 7 32bit. Its an image that we have used across a number of systems withouth issue. We've installed the full Firepass client. When the pre-logon sequence goes to check for the firewall it fails - Firewall not detected. I've also tried setting the option to start the firewall but no luck.
Thanks all for the help.
Jeff
- Mike_61719CirrusIn your pre-logon sequence post the check that it's doing for the firewall. In addition, post the Opswat version along with the Firewall being used.
- JH_43508NimbostratusThank Mike.
- Mike_61719CirrusHmm, that's a pretty old Opswat version. Can you upgrade to something newer?
- JH_43508NimbostratusI may be able to update our Opswat. It doesn't require a reboot does it?
- Mike_61719CirrusIt depends on your firepass os level but anything recent it should not.
- JH_43508NimbostratusIs there anything else I can check on the client side? Its another WTH? situation where we have 10 other people using the same config that don't have an issue connecting.
- Mike_61719CirrusYou can enable the check logging and have the user click on the data and report back.
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