Forum Discussion
JH_43508
Nimbostratus
NimbostratusFirepass not detecting firewall
We've got a new laptop configured with Windows 7 32bit. Its an image that we have used across a number of systems withouth issue. We've installed the full Firepass client. When the pre-logon sequence goes to check for the firewall it fails - Firewall not detected. I've also tried setting the option to start the firewall but no luck.
Thanks all for the help.
Jeff
Mike_61719Cirrus
In your pre-logon sequence post the check that it's doing for the firewall. In addition, post the Opswat version along with the Firewall being used.
JH_43508Thank Mike.
The pre-logon sequence is using the Windows Firewall Checker option and is set to enable it if it's not enabled. The Opswat version is 3.4.22.1. The firewall is Windows Firewall.- Mike_61719Hmm, that's a pretty old Opswat version. Can you upgrade to something newer?
The firewall check is set to this without quotes "session.fw.summary.enabled == 1" ? - JH_43508I may be able to update our Opswat. It doesn't require a reboot does it?
we have three checks for the firewall
running -> session.fw.summary.enabled == 1
installed -> session.fw.summary.cound>0
fallback - Mike_61719It depends on your firepass os level but anything recent it should not.
- JH_43508Is there anything else I can check on the client side? Its another WTH? situation where we have 10 other people using the same config that don't have an issue connecting.
- Mike_61719You can enable the check logging and have the user click on the data and report back.
http://support.f5.com/kb/en-us/solutions/public/6000/300/sol6358.html