Forum Discussion
Sfollett_87956
Nimbostratus
Jan 14, 2011Failure installing MP 2.1.5.440-x64
I am running into a similar issue others have seen installing into a fresh build of SCOM running on Windows 2008 Std, SP2, SCOM 2007 R2, with CU3 installed. I am getting the following error at the end of the install:
The DataSource and ConditionDetection modules required for the F5 Monitoring Service to run could not be loaded by Operations Manager monitoring host. Check the Operations Manager Event Log for errors and manually start the F5 Monitoring Service once any issues have been resolved.
I am using my own account to install which is a domain admin (and in a group call SCOM administrators), and the domain account for the service account (sdkaccount)is a member of the SCOM administrators, a member of the local administrators group on the SCOM server, a member of the local administrators group on the SQL server, defined as a sysadmin within the SQL 2008 server where the SCOM database resides, and the SCOM administrator group has been added to the Operations Manager Administrators.
I can see that the F5_ManagementPack database has been created on the target server but it looks as though the sdkaccount only has public permission defined which may be normal. The F5 Monitoring Service installed but is not running, it can be started by will shutdown after a 10-15 seconds and generates the following in the F5 Monitoring Log
Unable to connect to data source: The PerformanceDataSourceConnector connection to Operations Manager Health Service host HealthService could not be established: Failed to connect to an IPC Port: The system cannot find the file specified. : HealthService Detailed Exception Information: F5Networks.F5Exception: Unable to connect to data source: The PerformanceDataSourceConnector connection to Operations Manager Health Service host HealthService could not be established: Failed to connect to an IPC Port: The system cannot find the file specified. : HealthService ---> F5Networks.ManagementPack.DataAccess.ManagedConnections.ConnectionFailedException: The PerformanceDataSourceConnector connection to Operations Manager Health Service host HealthService could not be established: Failed to connect to an IPC Port: The system cannot find the file specified. : HealthService ---> System.Runtime.Remoting.RemotingException: Failed to connect to an IPC Port: The system cannot find the file specified. Server stack trace: at System.Runtime.Remoting.Channels.Ipc.IpcPort.Connect(String portName, Boolean secure, TokenImpersonationLevel impersonationLevel, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.ConnectionCache.GetConnection(String portName, Boolean secure, TokenImpersonationLevel level, Int32 timeout) at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream) at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) at F5Networks.Remoting.ServerBase.get_HostProcess() at F5Networks.ManagementPack.DataAccess.OperationsManager.DataSource.DataSourceConnector`2.Connect() --- End of inner exception stack trace --- at F5Networks.ManagementPack.DataAccess.OperationsManager.DataSource.DataSourceConnector`2.Connect() at F5Networks.ManagementPack.DataAccess.OperationsManager.DataSource.ManagedDataSourceConnection`3.CoreConnect() at F5Networks.ManagementPack.DataAccess.ManagedConnections.ManagedConnectionBase`1._DoConnectWithRecovery() at F5Networks.ManagementPack.DataAccess.ManagedConnections.ManagedConnectionBase`1.Connect() at F5Networks.ManagementPack.DataAccess.ManagedConnections.ConnectionPoolBase`2._CreatePoolMember() at F5Networks.ManagementPack.DataAccess.ManagedConnections.ConnectionPoolBase`2._InitializeCache() at F5Networks.ManagementPack.DataAccess.ManagedConnections.ConnectionPoolBase`2.Initialize(UInt32 initialOperationSize) at F5Networks.ManagementPack.Services.DeviceMonitor._CreateDataSourceConnection() at F5Networks.ManagementPack.Services.DeviceMonitor._InitializeDataStore()
setup log is attached.
Any help is appreciated.
- Julian_Balog_34Historic F5 AccountPlease make sure the following conditions are satisfied:
- Sfollett_87956
Nimbostratus
here is the trace.log - Sfollett_87956
Nimbostratus
What is the allowed file extensions for uploading these log files? I need to zip them and that (*.zip) is not allowed. I have tried several variations.
- Sfollett_87956
Nimbostratus
When you download this, first add the extension .zip - Julian_Balog_34Historic F5 AccountFor some [unknown] reason we can't download the posted log files. Please send the arhived (zip) files to managementpack(at)f5(dot)com.
- Julian_Balog_34Historic F5 AccountFrom the logs we can see that the F5 Management Pack Data Source is crashing on startup, inside the SCOM Health Service / Monitoring Host. You would also probably see an error event ID 4000 in the Operations Manager event log as well, signaling this crash. As a result, the F5 Monitoring Service is stopping during startup, upon attempting to connect to the Data Source.
- Sfollett_87956
Nimbostratus
Julian, - Sfollett_87956
Nimbostratus
Julian, - Julian_Balog_34Historic F5 AccountThanks for the update Steve. Your fix makes sense for the issue we were having, as the SCOM Health Service attempts to load our F5 Management Pack Data Sources, which ultimately are .NET DLL assemblies GAC-ed (in Global Assembly Cache) on your system (RMS). Loading those assemblies ultimately requires local admin rights on the box.
- Lee_Payne_53457
Cirrostratus
I had this exact issue and for me the SCOM F5 Service account required read/write access to the database as well as execute permissions on the stored procedures, our DBA's created a new group to scope the execute permissons to the F5 management pack database.
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