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Sfollett_87956's avatar
Sfollett_87956
Icon for Nimbostratus rankNimbostratus
Jan 14, 2011

Failure installing MP 2.1.5.440-x64

I am running into a similar issue others have seen installing into a fresh build of SCOM running on Windows 2008 Std, SP2, SCOM 2007 R2, with CU3 installed. I am getting the following error at the en...
management
microsoft
scom
Julian_Balog_34's avatar
Julian_Balog_34
Historic F5 Account
Jan 14, 2011
Please make sure the following conditions are satisfied:

 

 

1. The service account running the F5 Monitoring Service has read-write access to the F5_ManagementPack SQL database.

 

2. The F5 Management Pack is imported in SCOM: SCOM Management Console >> Administration >> Management Packs >> refresh >> make sure "F5 Networks" management pack is there.

 

 

If 2 is not true, please manually import the F5 Networks Management Pack from \Program Files\F5 Networks\Management Pack\F5_ManagementPack.mp.

 

If both conditions are true, we can further investigate why the F5 Management Pack workflows / datasources are not loaded correctly within the SCOM Health Service.

 

 

Please enable verbose logging for the F5 Monitoring Service (see http://devcentral.f5.com/wiki/default.aspx/MgmtPack/GeneralTroubleshooting.html), restart the F5 Monitoring Service, wait for the crash and send us the trace.log file located in \Program Files\F5 Networks\Management Pack\Log folder. The following event logs would also be very useful: F5 Monitoring Log and Operations Manager log.

 

 

Thank you.

 

Julian