Hi vaibhavkumar-savkare - I see nobody has answered your question yet, so I featured it in the Unanswered Questions section of this week's Highlights article. I've also asked a colleague to take a look.
Not at all. You need the detailed events so you can see packet payload. The video worked fine for me from 3 different devices just now, so I'd try a different device. Or maybe post pictures of the relevant events from the AWAF event viewer?