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vaibhavkumar-savkare's avatar
vaibhavkumar-savkare
Icon for Nimbostratus rankNimbostratus
Jan 13, 2023

F5 rules for AWS WAF: API Blocked Due to F5 Rule set

Hello, We have WAF ACL "bl-prd-crm-acl" for our production workload. One of our production api URL  was got blocked due to this as it was due to F5 Rule. with error 403 forbidden. Time Frame...
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AubreyKingF5's avatar
AubreyKingF5
Icon for Moderator rankModerator
Jan 19, 2023

To understand this, you'll need to go through your request and response logs to see what the error was. Usually, it's very clear. If you've not done this yet, here is, maybe, a lifeline:

https://www.youtube.com/watch?v=1W5HSTlNpgY&t=0s

 

And also, I'd contact your sales team to ask about training options. They can help figure out what is needed.

  • vaibhavkumar-savkare's avatar
    vaibhavkumar-savkare
    Icon for Nimbostratus rankNimbostratus
    Jan 20, 2023

    Hello,

     

    The link shared returns "The Video is unavailable".

    So Is it possible for you to check the attached WAF logs and conclude.

    • AubreyKingF5's avatar
      AubreyKingF5
      Icon for Moderator rankModerator
      Jan 20, 2023

      Not at all. You need the detailed events so you can see packet payload. The video worked fine for me from 3 different devices just now, so I'd try a different device.  Or maybe post pictures of the relevant events from the AWAF event viewer?