F5 11.6.1/Exchange iApp 1.5.2rc2 and ActiveSync
I was having problems after upgrading our F5 and iApp to the latest code. Everything was working fine except ActiveSync kept showing down. I noticed in the manual that it said if we were on v12.0 or later and iApp 1.5.1 or earlier we may have issues with the advanced health monitors. We don't meet those criteria but the solution does seem to fix it. Is this still an issue in the latest code (1.5.2rc2)?
Solution from manual:
Experiencing ActiveSync health monitor issues using BIG-IP v12.0 and later If you are using BIG-IP v12.0 or later and iApp version 1.5.1 or earlier, you may experience the ActiveSync health monitor consistently failing despite the fact the service is available. You can check for the availability of new templates at https://support.f5.com/kb/en-us/solutions/public/13000/400/sol13497.html or https://devcentral.f5.com/codeshare/tag/iapps?s=exchange To solve this issue, you must either upgrade to a later version of the iApp template, or make the following change to the health monitor to remove a extraneous backslash. 1. If you have not already disabled Strict Updates, see Step 2. Disable the Strict Updates feature: on page 58. 2. On the Main tab, click Local Traffic > Monitors. 3. Click the name of the ActiveSync health monitor created by the template. This starts with the name you gave the iApp, followed by _as_http_adv_monitor. 4. In the User Name field, between the FQDN and the user name, remove one of the two backslashes. 5. Click Update.
Hi Adam, this issue is fixed in v1.6.0, which we're going to release to downloads.f5.com in about a week from now.
thanks
Mike