EM userdb_entry error

Hi All,

 

 

I'm trying to add a device running v10.0.1 but when i do the discovery in EM i get the following error:

 

 

getUsersInfo: iControl error: 'iControl::OperationFailed - primary code:16908342(0x1020036) secondary code: 0(0x0) string: 01020036:3: The requested userdb_entry (gavintest) was not found.'

 

 

I found this guy - http://support.f5.com/kb/en-us/solutions/public/9000/800/sol9851.html - but it is talking about the account f5emsvr.

 

 

Where could this gavintest account have come from? Is EM somehow trying to use that account? Can i get rid of it from EM?

 

 

I can't see the account on the (Un)managed device at all.

 

 

Any help would be greatly appreciated.

 

 

Cheers,

 

 

Scotty