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crj_45061's avatar
crj_45061
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Nov 02, 2011

Configuration Error / parseFavsSettings error

hi

 

 

I recently started using a MacBook, and obtained the BIG-IP client to access the VPN from the Mac.

 

 

 

However, I am regularly getting problems during connection with the connection failing due to 'Configuration error', reported in the log file as a 'parseFavsSettings', as follows:

 

 

 

2011-11-02, 9:11:21:000, 172, 172, edge, 1, parseFavsSettings, Favorites settings cannot be parsed

 

2011-11-02, 9:11:21:000, 172, 172, edge, 2, Session Controller, Configuration Error, -400

 

 

This might happen 6-10 times before I finally connect successfully. Sometimes it works without any issues.

 

 

 

I have no idea what causes the problem, or why it suddenly resolves itself. It is driving me crazy :-( Sometimes it can take 10-15mins to get a connection.

 

 

 

Anyone else seen this? Anyone any idea how to fix it/mitigate the problem?

 

 

 

My version of the client is:

 

 

 

BIG-IP Edge Client: 7000.2011.0620.1

 

 

 

MacBook is running 10.6.8, 64 bit, Intel Core i7

 

 

 

thanks

 

 

 

chris