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Clients unable to connect during business hours
You can use following Plan of action to capture traffic specific to client experiencing the issue and find the cause for the issue::
1) tmsh modify /sys db tm.rstcause.log value enable 2) tmsh modify /sys db tm.rstcause.pkt value enable
3) Capture the packets on LTM using the following commands.
tcpdump -ni 0.0:nnnp -s0 -w /var/tmp/.pcap
4) capture the packets on the client host experiencing the issue using wireshark.
NOTE: both step 3 and 4 should be performed simultaneously while client experiencing the issue
5) terminate the logs by using following commands. tmsh modify /sys db tm.rstcause.log value disable tmsh modify /sys db tm.rstcause.pkt value disable
By Analysing the Captures in wire-shark and LTM logs, you should be able to find the root cause for the issue
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