Forum Discussion
Cannot get reverse proxy for Lync 2013 to work.
We have our public IP being NAT'd through our firewall to the reverse proxy address indicated in the iApp, doesn't work. I can ping the address internally. External access still doesn't work.
Any ideas?
- vitalsign0_2058Nimbostratus
Yes I can telnet on port 443 to the URLs.
I opened a case with F5 but they said they can't help me, that this would be a design question and I would need professional services. Rather disappointed in this experience.
Case is 1-1239585158
- mikeshimkus_111Historic F5 Account
Can you telnet on port 443 using the Lync FQDNs? I'm not sure why you aren't seeing any connections, but we need to get at least that far before we can continue troubleshooting. If you want to open a case with F5 support, they will have you upload your configuration to iHealth. If you post the case number here, I can track it as well.
- mikeshimkus_111Historic F5 AccountAlso, you can run something like Fiddler or HTTPWatch on the clients while they are trying to connect, and read the response you get.
- vitalsign0_2058Nimbostratus
Correct
- mikeshimkus_111Historic F5 Account
So you have DNS pointing to the VS address and you can ping it by name, yet when you try to access those URLs from the browser, the VS stats aren't showing any connections?
- vitalsign0_2058Nimbostratus
Yes I can ping the URLs and public IPs externally.
- mikeshimkus_111Historic F5 Account
If your reverse proxy virtual server isn't receiving any connections, then you most likely have a layer 2 or 3 problem. Can you ping the VS by IP address externally?
- vitalsign0_2058Nimbostratus
Thanks for your fast reply.
When testing dialin, meet, or lyncweb, there is no connection externally to anything.
I chose "Forward Reverse Proxy Traffic to Lync Servers" and "Pool Members Have a Route to Clients Through the Big IP System"
- mikeshimkus_111Historic F5 Account
Hi, can you give us some more information about what's not working?
Is the reverse proxy virtual server listening on the external VLAN(s)? When you try to connect to your meeting and dialin URLs, do you see connections in the VS and pool member statistics, or no connections to either the VS or pool members?
Which of the 3 scenarios did you select for the reverse proxy iApp deployment?
thanks
Recent Discussions
Related Content
* Getting Started on DevCentral
* Community Guidelines
* Community Terms of Use / EULA
* Community Ranking Explained
* Community Resources
* Contact the DevCentral Team
* Update MFA on account.f5.com