Big-ip APM remote users are receiving an error message 404 not found.

Hi,

You can check if your condition is trigged:

When ACCESS_ACL_ALLOWED {
    set my_path [string tolower [HTTP::path]]
}
when HTTP_RESPONSE {
    if { [info exists my_path] && [$my_path equals "/ords/massupload"] } {
        REWRITE::disable
    log local0. "Logs: rewrite disable for path $my_path"
    } else 
    log local0. "Logs: rewrite enable for path $my_path"
        REWRITE::enable
    }
}

As you can noticed I activate logs.

But As I told you first you have, You have to do a test from internal (Without using F5) connect to your application (using chrome and developper tools --> F12). then capture the request done when you try to import or edit your document.

This requestion target the app hostname or the backend hostname (additional can you tel me if is a relativ or absolute link)?

Regards

First