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Forum Discussion

IanVickery_2153's avatar
IanVickery_2153
Icon for Nimbostratus rankNimbostratus
Aug 12, 2015

APM unable to delete Custom Image

Hi,   I have uploaded a custom image to APM.   Access Policy -> Customisation -> Quick start   However I am unable to delete this or replace this with another image.   I get the following...
BIG-IP Access Policy Manager (APM)
security
IanVickery_2153's avatar
IanVickery_2153
Icon for Nimbostratus rankNimbostratus
Aug 12, 2015

Thanks Seth,

 

The APM is running 11.5.3 Build 0.0163

 

When I use the image browser I am unable to delete the image it states that it is already in use. I am unable to use the image browser to upload a new image, as it states Image with same name already exists??? yet it is a different file. I have tried rename the new image to *.gif from JPG.

 

The above image has been modified in and resized using paint.

 

If a use an image that has not been modified, then I can upload this, and make this the primary image. now I get two images.

 

I am going from bad to worse.

 

I appreciate you trying to help.

 

Regards

 

Ian Vickery

 

  • Seth_Cooper's avatar
    Seth_Cooper
    Icon for Employee rankEmployee
    Aug 12, 2015
    I looked on my 11.5.3 machine and I couldn't replicate the issue. You might be best off opening a support case where we can get a qkview and look at your configs and see if we can replicate or suggest a fix for the issue you are having. I suggest also providing the images you are uploading as well so we can try to make it fail the same way you see it. Seth