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Forum Discussion

Peter_Lowdon's avatar
Peter_Lowdon
Icon for Altocumulus rankAltocumulus
Nov 04, 2022

After big-IP v16 firmware upgrade ILX Node.js process restarts after 5 minutes

hi f5'ers, We have just upgrade an f5 Big-IP VE instance from v14 to v16.1.3.1 and have noticed something VERY strange.  We have some ILX plugins which stream data to node.js processes, there are 3 ...
application delivery
BIG-IP
ILX plugin
node.js
Restart
v16.1.3.1
Mohamed_Ahmed_Kansoh's avatar
Mohamed_Ahmed_Kansoh
Icon for MVP rankMVP
Nov 04, 2022

Hello Peter_Lowdon , 
        Check this Article , it may help : 
https://cdn.f5.com/product/bugtracker/ID624805.html

> I think you may need to open a case with F5 they may support you with an Engineering Hot Fix for version 161.3.1. 
> some times I faced issues when performing major upgrade , most of these issues were relating to restarting services,  and when openning a Case with F5 they solve it by applaying EHF covers my issue. 

Regards
Mohamed Kansoh

Peter_Lowdon's avatar
Peter_Lowdon
Icon for Altocumulus rankAltocumulus
Nov 04, 2022

Thanks for your swift reply Mohamed!

yes we're going to raise a support request with f5 to look into this for us.  I also tried upgrading to v16.1.3.2 and it did the same thing there too.

Its good to know that f5 can turn around hot fixes for specific user issues though, theres hope for us yet 🙂

  • Mohamed_Ahmed_Kansoh's avatar
    Mohamed_Ahmed_Kansoh
    Icon for MVP rankMVP
    Nov 04, 2022

    I hope you get ride of this issue soon. 
    But I think it is not recommended to perform a major upgrades without a clear reason , the most stable versions V14 and V15 as well I intend the latest release in each one , and as a employee in an integrator Company almost all of our customers appliances running on V14 or V16. 

    GoodLuck