Unable to Download BIG IP VE

[AHA]

Receiving below message everytime I try to download.

Export Compliance Check Failure We're sorry. 

We are not able to complete your download at this time.

Please report the error to the F5 Technical Services team by sending an email to <csp@f5.com.> Please be prepared to provide your user ID, name, company name, contact phone number and IP address.

Thank you.

[Samir]

You need to register yourself 1st then try to download f5 software from https://downloads.f5.com/

Hope this will work for you.

[AHA]

I was trying to download from my registered account.

[Lidev]

Hello AHA,

Take a look on this K article : K59533861: Export compliance check failure

Regards

[AHA]

Dear Lidev,

i have already sent the email and there is no reply from from them and waiting from last 5 days