F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

nathanielg's avatar
nathanielg
Icon for Nimbostratus rankNimbostratus
Jul 05, 2022

SOTI MobiControl port 5494

Hi!  My organization is struggling to implement the SOTI MobiControl MDM solution running through the f5 WAF.  The necessary HTTPS traffic is configured and working properly.   Our issue is configuri...
application delivery
forwarding 5494 soti mobicontrol mdm
Sebastiansierra's avatar
Sebastiansierra
Icon for MVP rankMVP
Jul 06, 2022

Hi,

The application is expecting to receive the IP Addr of each mobile device? if you have configured automap the server is looking only at the IP of the Self-IP in the network of the server, so you could try to use an xforwarder-for if your application allows it, or use the F5 as the default gateway to disabled automap.

Hope it´s works.