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Dave_Kirby_1510's avatar
Dave_Kirby_1510
Icon for Nimbostratus rankNimbostratus
Apr 16, 2014
Solved

"Configuration problem" when setting up a trial LTM VM

I have downloaded the 90 day trial version of LTM VE and am having trouble configuring it. I have installed it on an ESXi server and run 'config' to set up a static IP address for the management interface. However this is not persistent - if I reboot the VM the IP address gets forgotten and I have to re-enter it.

Next I managed to log into the UI and install the trial license. However the UI then displays this message when logging in:

This BIG-IP system has encountered a configuration problem that may prevent the Configuration utility from functioning properly.

To prevent adverse effects on the system, F5 Networks recommends that you restrict your use of the Configuration utility to critical tasks only until the problem is resolved. Beware that attempting to modify your configuration in this state with the Configuration utility may cause your configuration to be overwritten.

and when I have logged in I get this across the top of the page:

The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

and most UI options just show the message "An error has occurred while trying to process your request."

So what have I done wrong, and how do I fix it?

Edit: Config files requested by emi: /config/bigip.conf:

[root@localhost:Offline:Standalone] config  cat /config/bigip.conf
apm resource remote-desktop citrix-client-bundle /Common/default-citrix-client-bundle { }
apm sso saml-sp-connector /Common/saml_office365 {
    assertion-consumer-uri https://login.microsoftonline.com/login.srf
    description "Predefined SP connector object for Office 365"
    entity-id urn:federation:MicrosoftOnline
}
ltm default-node-monitor {
    rule none
}
ltm classification signature-version {
    version-number 0
}
net ipsec ike-daemon /Common/ikedaemon { }
wom endpoint-discovery { }

/config/bigip_base.conf:

[root@localhost:Offline:Standalone] config  cat /config/bigip_base.conf
cm cert /Common/dtca-bundle.crt {
    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca-bundle.crt_26609_1
    checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd
    revision 1
}
cm cert /Common/dtca.crt {
    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca.crt_26603_1
    checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd
    revision 1
}
cm cert /Common/dtdi.crt {
    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtdi.crt_26612_1
    checksum SHA1:1172:75c02118a7daba3e3b84b6d4414063953b92ed1b
    revision 1
}
cm device /Common/bigip1 {
    base-mac 0:50:56:96:4d:6c
    build 39.0
    cert /Common/dtdi.crt
    chassis-id 4216b78b-1ce8-729f-88f19ffa5a46
    edition "VE Trial 11.3.0-HF1 (based on BIGIP 11.3.0HF6)"
    hostname bigip1
    key /Common/dtdi.key
    management-ip 192.168.1.245
    marketing-name "BIG-IP Virtual Edition"
    platform-id Z99
    product BIG-IP
    self-device true
    time-zone PDT
    version 11.3.0
}
cm device-group /Common/device_trust_group {
    auto-sync enabled
    devices {
        /Common/bigip1 { }
    }
    hidden true
    network-failover disabled
}
cm device-group /Common/gtm {
    devices {
        /Common/bigip1 { }
    }
    hidden true
    network-failover disabled
}
cm key /Common/dtca.key {
    cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtca.key_26606_1
    checksum SHA1:1675:e5fe1aeae877dceabf0788f00716d9a20fcfb6e2
    revision 1
}
cm key /Common/dtdi.key {
    cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtdi.key_26615_1
    checksum SHA1:1679:2ed0adc0939945269c13060d99da4d2916558f6d
    revision 1
}
cm traffic-group /Common/traffic-group-1 {
    unit-id 1
}
cm traffic-group /Common/traffic-group-local-only { }
cm trust-domain /Common/Root {
    ca-cert /Common/dtca.crt
    ca-cert-bundle /Common/dtca-bundle.crt
    ca-devices { /Common/bigip1 }
    ca-key /Common/dtca.key
    status standalone
    trust-group /Common/device_trust_group
}
net interface 1.1 {
    media-fixed 10000T-FD
}
net interface 1.2 {
    media-fixed 10000T-FD
}
net interface 1.3 {
    media-fixed 10000T-FD
}
net route-domain /Common/0 {
    description "Default Route Domain"
    id 0
}
net self-allow {
    defaults {
        ospf:any
        tcp:161
        tcp:22
        tcp:4353
        tcp:443
        tcp:53
        udp:1026
        udp:161
        udp:4353
        udp:520
        udp:53
    }
}
net stp /Common/cist { }
security firewall port-list /Common/_sys_self_allow_tcp_defaults {
    ports {
        22 { }
        53 { }
        161 { }
        443 { }
        1028 { }
        4353 { }
    }
}
security firewall port-list /Common/_sys_self_allow_udp_defaults {
    ports {
        53 { }
        161 { }
        520 { }
        1026 { }
        4353 { }
    }
}
security firewall rule-list /Common/_sys_self_allow_all {
    rules {
        _sys_allow_all {
            action accept
        }
    }
}
security firewall rule-list /Common/_sys_self_allow_defaults {
    rules {
        _sys_allow_tcp_defaults {
            action accept
            destination {
                port-lists {
                    /Common/_sys_self_allow_tcp_defaults
                }
            }
            ip-protocol tcp
        }
        _sys_allow_udp_defaults {
            action accept
            destination {
                port-lists {
                    /Common/_sys_self_allow_udp_defaults
                }
            ip-protocol ospf
        }
    }
}
security firewall rule-list /Common/_sys_self_allow_management {
    rules {
        _sys_allow_ssh {
            action accept
            destination {
                ports {
                    22 { }
                }
            }
            ip-protocol tcp
        }
        _sys_allow_web {
            action accept
            destination {
                ports {
                    443 { }
                }
            }
            ip-protocol tcp
        }
    }
}
sys feature-module cgnat {
    disabled
}
sys folder / {
    device-group none
    inherited-devicegroup false
    inherited-traffic-group false
    traffic-group /Common/traffic-group-1
}
sys folder /Common {
    device-group none
    inherited-devicegroup true
    inherited-traffic-group true
    traffic-group /Common/traffic-group-1
}
sys management-dhcp /Common/sys-mgmt-dhcp-config {
    request-options { subnet-mask broadcast-address routers domain-name domain-name-servers host-name ntp-servers }
}
sys management-ip 192.168.1.245/24 {
    dhcp-enabled true
}
sys provision afm { }
sys provision apm { }
sys provision asm { }
sys provision avr { }
sys provision gtm { }
sys provision lc { }
sys provision ltm {
    level nominal
}
sys provision pem { }
sys provision psm { }
sys provision wam { }
sys provision wom { }
sys provision woml { }
  • Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem.

     

    mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

     

    01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.

     

    you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

     

    by the way, i think it may be easier to create a new VE. :)

     

13 Replies

  • Emad's avatar
    Emad
    Icon for Cirrostratus rankCirrostratus

    can you share /config/bigip.conf and /config/bigip_base.conf

     

  • Hamish's avatar
    Hamish
    Icon for Cirrocumulus rankCirrocumulus

    Sounds like you have the old old old v10 Trial software? Grab a modern VE and just ask your friendly SE for a trial license

     

    H

     

  • run 'config' to set up a static IP address for the management interface. However this is not persistent - if I reboot the VM the IP address gets forgotten and I have to re-enter it.

     

    can you try to run "tmsh save sys config" before rebooting?

     

    The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

     

    can you try to run "tmsh load sys config"? what is the error message?

     

    I thought I had selected the latest version to download. How do I check what version I have?

     

    i think Hamish means you download production VE and contact F5 SE for 30 days evaluation license. :)

     

    • Dave_Kirby_1510's avatar
      Dave_Kirby_1510
      Icon for Nimbostratus rankNimbostratus
      > can you try to run "tmsh save sys config" before rebooting? [root@localhost:Active:Standalone] config tmsh save sys config Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem. > can you try to run "tmsh load sys config"? what is the error message? [root@localhost:Active:Standalone] config tmsh load sys config Loading system configuration... /defaults/asm_base.conf /defaults/config_base.conf /defaults/low_profile_base.conf /defaults/wam_base.conf /defaults/analytics_base.conf /defaults/apm_saml_base.conf /defaults/app_template_base.conf /defaults/classification_base.conf /defaults/daemon.conf /defaults/fullarmor_gpo_base.conf /defaults/profile_base.conf /defaults/security_base.conf /usr/share/monitors/base_monitors.conf Loading configuration... /config/bigip_base.conf /config/bigip_user.conf /config/bigip.conf 01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.
  • run 'config' to set up a static IP address for the management interface. However this is not persistent - if I reboot the VM the IP address gets forgotten and I have to re-enter it.

     

    can you try to run "tmsh save sys config" before rebooting?

     

    The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

     

    can you try to run "tmsh load sys config"? what is the error message?

     

    I thought I had selected the latest version to download. How do I check what version I have?

     

    i think Hamish means you download production VE and contact F5 SE for 30 days evaluation license. :)

     

    • Dave_Kirby_1510's avatar
      Dave_Kirby_1510
      Icon for Nimbostratus rankNimbostratus
      > can you try to run "tmsh save sys config" before rebooting? [root@localhost:Active:Standalone] config tmsh save sys config Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem. > can you try to run "tmsh load sys config"? what is the error message? [root@localhost:Active:Standalone] config tmsh load sys config Loading system configuration... /defaults/asm_base.conf /defaults/config_base.conf /defaults/low_profile_base.conf /defaults/wam_base.conf /defaults/analytics_base.conf /defaults/apm_saml_base.conf /defaults/app_template_base.conf /defaults/classification_base.conf /defaults/daemon.conf /defaults/fullarmor_gpo_base.conf /defaults/profile_base.conf /defaults/security_base.conf /usr/share/monitors/base_monitors.conf Loading configuration... /config/bigip_base.conf /config/bigip_user.conf /config/bigip.conf 01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.
  • Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem.

     

    mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

     

    01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.

     

    you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

     

    by the way, i think it may be easier to create a new VE. :)

     

    • Dave_Kirby_1510's avatar
      Dave_Kirby_1510
      Icon for Nimbostratus rankNimbostratus
      I followed your advice and created a new VE from scratch. I had to get a new license key, but once I did that it worked ok. Thanks to everyone for their help.
  • Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem.

     

    mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

     

    01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.

     

    you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

     

    by the way, i think it may be easier to create a new VE. :)

     

    • Dave_Kirby_1510's avatar
      Dave_Kirby_1510
      Icon for Nimbostratus rankNimbostratus
      I followed your advice and created a new VE from scratch. I had to get a new license key, but once I did that it worked ok. Thanks to everyone for their help.
  • Emad's avatar
    Emad
    Icon for Cirrostratus rankCirrostratus

    configurations seems to be correct. Nitass is correct its better to create a new VE. But make sure you have at least 2 Virtual NIC attached to machine along with at least 4 GB ram assigned to VE.

     

  • Hi,

     

    I am facing same issue.Can I used same base registration key if I try to create new VE.

     

    /Regards Amit Grover

     

  • Hi Dave

     

    I got the same issue but with 1.1; while running the command tmsh load sys config I got Invalid interface 1.2 and I tried a lot of things, and I found that while editing the "Preferences" values on the "Edit" Menu for my VirtualBox VM on GNS3 it had a value of "1" adapter, so then after changing it up to 3 (depending in how many you need, but I needed just 3) it worked. And just as an extra I setup all the VM interfaces to be "Host-Only adapters" and using the Virtual Box Host-only adapter, then on GNS3 I just bridged those interfaces to my physical NIC and my loopback adapter for connectivity.

     

    I hope it works for you.