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Dave_Kirby_1510
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Apr 16, 2014

"Configuration problem" when setting up a trial LTM VM

I have downloaded the 90 day trial version of LTM VE and am having trouble configuring it. I have installed it on an ESXi server and run 'config' to set up a static IP address for the management int...
  • nitass_89166's avatar
    Apr 16, 2014

    Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See "show sys mcp" and "show sys service". If "show sys service" indicates that mcpd is in the run state, but "show sys mcp" is not in phase running, issue the command "load sys config" to further diagnose the problem.

     

    mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

     

    01070307:3: Invalid interface 1.2 Unexpected Error: Loading configuration process failed.

     

    you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

     

    by the way, i think it may be easier to create a new VE. :)

     

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problem\" when setting up a trial LTM VM","id":"message:74424","revisionNum":2,"repliesCount":13,"author":{"__ref":"User:user:173670"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechnicalForum"},"conversation":{"__ref":"Conversation:conversation:74424"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:74424"},"body@stripHtml({\"truncateLength\":200})":" I have downloaded the 90 day trial version of LTM VE and am having trouble configuring it. I have installed it on an ESXi server and run 'config' to set up a static IP address for the management int...","body@stringLength":"7074","rawBody":"

I have downloaded the 90 day trial version of LTM VE and am having trouble configuring it. I have installed it on an ESXi server and run 'config' to set up a static IP address for the management interface. However this is not persistent - if I reboot the VM the IP address gets forgotten and I have to re-enter it.

\n

Next I managed to log into the UI and install the trial license. However the UI then displays this message when logging in:

\n\n

This BIG-IP system has encountered a configuration problem that may prevent the Configuration utility from functioning properly.

\n

To prevent adverse effects on the system, F5 Networks recommends that you restrict your use of the Configuration utility to critical tasks only until the problem is resolved. Beware that attempting to modify your configuration in this state with the Configuration utility may cause your configuration to be overwritten.

\n\n

and when I have logged in I get this across the top of the page:

\n\n

The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

\n\n

and most UI options just show the message \"An error has occurred while trying to process your request.\"

\n

So what have I done wrong, and how do I fix it?

\n

Edit:\nConfig files requested by emi:\n/config/bigip.conf:

\n[root@localhost:Offline:Standalone] config cat /config/bigip.conf\napm resource remote-desktop citrix-client-bundle /Common/default-citrix-client-bundle { }\napm sso saml-sp-connector /Common/saml_office365 {\n assertion-consumer-uri https://login.microsoftonline.com/login.srf\n description \"Predefined SP connector object for Office 365\"\n entity-id urn:federation:MicrosoftOnline\n}\nltm default-node-monitor {\n rule none\n}\nltm classification signature-version {\n version-number 0\n}\nnet ipsec ike-daemon /Common/ikedaemon { }\nwom endpoint-discovery { }\n\n\n

/config/bigip_base.conf:

\n[root@localhost:Offline:Standalone] config cat /config/bigip_base.conf\ncm cert /Common/dtca-bundle.crt {\n cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca-bundle.crt_26609_1\n checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd\n revision 1\n}\ncm cert /Common/dtca.crt {\n cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca.crt_26603_1\n checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd\n revision 1\n}\ncm cert /Common/dtdi.crt {\n cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtdi.crt_26612_1\n checksum SHA1:1172:75c02118a7daba3e3b84b6d4414063953b92ed1b\n revision 1\n}\ncm device /Common/bigip1 {\n base-mac 0:50:56:96:4d:6c\n build 39.0\n cert /Common/dtdi.crt\n chassis-id 4216b78b-1ce8-729f-88f19ffa5a46\n edition \"VE Trial 11.3.0-HF1 (based on BIGIP 11.3.0HF6)\"\n hostname bigip1\n key /Common/dtdi.key\n management-ip 192.168.1.245\n marketing-name \"BIG-IP Virtual Edition\"\n platform-id Z99\n product BIG-IP\n self-device true\n time-zone PDT\n version 11.3.0\n}\ncm device-group /Common/device_trust_group {\n auto-sync enabled\n devices {\n /Common/bigip1 { }\n }\n hidden true\n network-failover disabled\n}\ncm device-group /Common/gtm {\n devices {\n /Common/bigip1 { }\n }\n hidden true\n network-failover disabled\n}\ncm key /Common/dtca.key {\n cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtca.key_26606_1\n checksum SHA1:1675:e5fe1aeae877dceabf0788f00716d9a20fcfb6e2\n revision 1\n}\ncm key /Common/dtdi.key {\n cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtdi.key_26615_1\n checksum SHA1:1679:2ed0adc0939945269c13060d99da4d2916558f6d\n revision 1\n}\ncm traffic-group /Common/traffic-group-1 {\n unit-id 1\n}\ncm traffic-group /Common/traffic-group-local-only { }\ncm trust-domain /Common/Root {\n ca-cert /Common/dtca.crt\n ca-cert-bundle /Common/dtca-bundle.crt\n ca-devices { /Common/bigip1 }\n ca-key /Common/dtca.key\n status standalone\n trust-group /Common/device_trust_group\n}\nnet interface 1.1 {\n media-fixed 10000T-FD\n}\nnet interface 1.2 {\n media-fixed 10000T-FD\n}\nnet interface 1.3 {\n media-fixed 10000T-FD\n}\nnet route-domain /Common/0 {\n description \"Default Route Domain\"\n id 0\n}\nnet self-allow {\n defaults {\n ospf:any\n tcp:161\n tcp:22\n tcp:4353\n tcp:443\n tcp:53\n udp:1026\n udp:161\n udp:4353\n udp:520\n udp:53\n }\n}\nnet stp /Common/cist { }\nsecurity firewall port-list /Common/_sys_self_allow_tcp_defaults {\n ports {\n 22 { }\n 53 { }\n 161 { }\n 443 { }\n 1028 { }\n 4353 { }\n }\n}\nsecurity firewall port-list /Common/_sys_self_allow_udp_defaults {\n ports {\n 53 { }\n 161 { }\n 520 { }\n 1026 { }\n 4353 { }\n }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_all {\n rules {\n _sys_allow_all {\n action accept\n }\n }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_defaults {\n rules {\n _sys_allow_tcp_defaults {\n action accept\n destination {\n port-lists {\n /Common/_sys_self_allow_tcp_defaults\n }\n }\n ip-protocol tcp\n }\n _sys_allow_udp_defaults {\n action accept\n destination {\n port-lists {\n /Common/_sys_self_allow_udp_defaults\n }\n ip-protocol ospf\n }\n }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_management {\n rules {\n _sys_allow_ssh {\n action accept\n destination {\n ports {\n 22 { }\n }\n }\n ip-protocol tcp\n }\n _sys_allow_web {\n action accept\n destination {\n ports {\n 443 { }\n }\n }\n ip-protocol tcp\n }\n }\n}\nsys feature-module cgnat {\n disabled\n}\nsys folder / {\n device-group none\n inherited-devicegroup false\n inherited-traffic-group false\n traffic-group /Common/traffic-group-1\n}\nsys folder /Common {\n device-group none\n inherited-devicegroup true\n inherited-traffic-group true\n traffic-group /Common/traffic-group-1\n}\nsys management-dhcp /Common/sys-mgmt-dhcp-config {\n request-options { subnet-mask broadcast-address routers domain-name domain-name-servers host-name ntp-servers }\n}\nsys management-ip 192.168.1.245/24 {\n dhcp-enabled true\n}\nsys provision afm { }\nsys provision apm { }\nsys provision asm { }\nsys provision avr { }\nsys provision gtm { }\nsys provision lc { }\nsys provision ltm {\n level nominal\n}\nsys provision pem { }\nsys provision psm { }\nsys provision wam { }\nsys provision wom { }\nsys provision woml { }\n","kudosSumWeight":0,"postTime":"2014-04-16T05:30:37.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:application delivery","text":"application delivery","time":"2021-06-30T01:48:44.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:config","text":"config","time":"2022-01-24T02:29:45.173-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:deployment","text":"deployment","time":"2022-01-24T02:29:45.545-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w0","node":{"__typename":"Tag","id":"tag:errors","text":"errors","time":"2022-01-24T02:30:14.495-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w1","node":{"__typename":"Tag","id":"tag:LTM","text":"LTM","time":"2022-01-24T02:29:45.119-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3w2","node":{"__typename":"Tag","id":"tag:new to f5","text":"new to f5","time":"2022-01-24T02:29:45.453-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":4,"currentRevision":{"__ref":"Revision:revision:74424_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2006},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I have downloaded the 90 day trial version of LTM VE and am having trouble configuring it. I have installed it on an ESXi server and run 'config' to set up a static IP address for the management interface. However this is not persistent - if I reboot the VM the IP address gets forgotten and I have to re-enter it.

\n

Next I managed to log into the UI and install the trial license. However the UI then displays this message when logging in:

\n\n

This BIG-IP system has encountered a configuration problem that may prevent the Configuration utility from functioning properly.

\n

To prevent adverse effects on the system, F5 Networks recommends that you restrict your use of the Configuration utility to critical tasks only until the problem is resolved. Beware that attempting to modify your configuration in this state with the Configuration utility may cause your configuration to be overwritten.

\n\n

and when I have logged in I get this across the top of the page:

\n\n

The configuration has not yet loaded. If this message persists, it may indicate a configuration problem.

\n\n

and most UI options just show the message \"An error has occurred while trying to process your request.\"

\n

So what have I done wrong, and how do I fix it?

\n

Edit:\nConfig files requested by emi:\n/config/bigip.conf:

\n
[root@localhost:Offline:Standalone] config  cat /config/bigip.conf\napm resource remote-desktop citrix-client-bundle /Common/default-citrix-client-bundle { }\napm sso saml-sp-connector /Common/saml_office365 {\n    assertion-consumer-uri https://login.microsoftonline.com/login.srf\n    description \"Predefined SP connector object for Office 365\"\n    entity-id urn:federation:MicrosoftOnline\n}\nltm default-node-monitor {\n    rule none\n}\nltm classification signature-version {\n    version-number 0\n}\nnet ipsec ike-daemon /Common/ikedaemon { }\nwom endpoint-discovery { }\n
\n\n

/config/bigip_base.conf:

\n
[root@localhost:Offline:Standalone] config  cat /config/bigip_base.conf\ncm cert /Common/dtca-bundle.crt {\n    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca-bundle.crt_26609_1\n    checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd\n    revision 1\n}\ncm cert /Common/dtca.crt {\n    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtca.crt_26603_1\n    checksum SHA1:1220:e4fe95d5e7d778cfa0b5fae3aae90196e97e2ccd\n    revision 1\n}\ncm cert /Common/dtdi.crt {\n    cache-path /config/filestore/files_d/Common_d/trust_certificate_d/:Common:dtdi.crt_26612_1\n    checksum SHA1:1172:75c02118a7daba3e3b84b6d4414063953b92ed1b\n    revision 1\n}\ncm device /Common/bigip1 {\n    base-mac 0:50:56:96:4d:6c\n    build 39.0\n    cert /Common/dtdi.crt\n    chassis-id 4216b78b-1ce8-729f-88f19ffa5a46\n    edition \"VE Trial 11.3.0-HF1 (based on BIGIP 11.3.0HF6)\"\n    hostname bigip1\n    key /Common/dtdi.key\n    management-ip 192.168.1.245\n    marketing-name \"BIG-IP Virtual Edition\"\n    platform-id Z99\n    product BIG-IP\n    self-device true\n    time-zone PDT\n    version 11.3.0\n}\ncm device-group /Common/device_trust_group {\n    auto-sync enabled\n    devices {\n        /Common/bigip1 { }\n    }\n    hidden true\n    network-failover disabled\n}\ncm device-group /Common/gtm {\n    devices {\n        /Common/bigip1 { }\n    }\n    hidden true\n    network-failover disabled\n}\ncm key /Common/dtca.key {\n    cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtca.key_26606_1\n    checksum SHA1:1675:e5fe1aeae877dceabf0788f00716d9a20fcfb6e2\n    revision 1\n}\ncm key /Common/dtdi.key {\n    cache-path /config/filestore/files_d/Common_d/trust_certificate_key_d/:Common:dtdi.key_26615_1\n    checksum SHA1:1679:2ed0adc0939945269c13060d99da4d2916558f6d\n    revision 1\n}\ncm traffic-group /Common/traffic-group-1 {\n    unit-id 1\n}\ncm traffic-group /Common/traffic-group-local-only { }\ncm trust-domain /Common/Root {\n    ca-cert /Common/dtca.crt\n    ca-cert-bundle /Common/dtca-bundle.crt\n    ca-devices { /Common/bigip1 }\n    ca-key /Common/dtca.key\n    status standalone\n    trust-group /Common/device_trust_group\n}\nnet interface 1.1 {\n    media-fixed 10000T-FD\n}\nnet interface 1.2 {\n    media-fixed 10000T-FD\n}\nnet interface 1.3 {\n    media-fixed 10000T-FD\n}\nnet route-domain /Common/0 {\n    description \"Default Route Domain\"\n    id 0\n}\nnet self-allow {\n    defaults {\n        ospf:any\n        tcp:161\n        tcp:22\n        tcp:4353\n        tcp:443\n        tcp:53\n        udp:1026\n        udp:161\n        udp:4353\n        udp:520\n        udp:53\n    }\n}\nnet stp /Common/cist { }\nsecurity firewall port-list /Common/_sys_self_allow_tcp_defaults {\n    ports {\n        22 { }\n        53 { }\n        161 { }\n        443 { }\n        1028 { }\n        4353 { }\n    }\n}\nsecurity firewall port-list /Common/_sys_self_allow_udp_defaults {\n    ports {\n        53 { }\n        161 { }\n        520 { }\n        1026 { }\n        4353 { }\n    }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_all {\n    rules {\n        _sys_allow_all {\n            action accept\n        }\n    }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_defaults {\n    rules {\n        _sys_allow_tcp_defaults {\n            action accept\n            destination {\n                port-lists {\n                    /Common/_sys_self_allow_tcp_defaults\n                }\n            }\n            ip-protocol tcp\n        }\n        _sys_allow_udp_defaults {\n            action accept\n            destination {\n                port-lists {\n                    /Common/_sys_self_allow_udp_defaults\n                }\n            ip-protocol ospf\n        }\n    }\n}\nsecurity firewall rule-list /Common/_sys_self_allow_management {\n    rules {\n        _sys_allow_ssh {\n            action accept\n            destination {\n                ports {\n                    22 { }\n                }\n            }\n            ip-protocol tcp\n        }\n        _sys_allow_web {\n            action accept\n            destination {\n                ports {\n                    443 { }\n                }\n            }\n            ip-protocol tcp\n        }\n    }\n}\nsys feature-module cgnat {\n    disabled\n}\nsys folder / {\n    device-group none\n    inherited-devicegroup false\n    inherited-traffic-group false\n    traffic-group /Common/traffic-group-1\n}\nsys folder /Common {\n    device-group none\n    inherited-devicegroup true\n    inherited-traffic-group true\n    traffic-group /Common/traffic-group-1\n}\nsys management-dhcp /Common/sys-mgmt-dhcp-config {\n    request-options { subnet-mask broadcast-address routers domain-name domain-name-servers host-name ntp-servers }\n}\nsys management-ip 192.168.1.245/24 {\n    dhcp-enabled true\n}\nsys provision afm { }\nsys provision apm { }\nsys provision asm { }\nsys provision avr { }\nsys provision gtm { }\nsys provision lc { }\nsys provision ltm {\n    level nominal\n}\nsys provision pem { }\nsys provision psm { }\nsys provision wam { }\nsys provision wom { }\nsys provision woml { }\n
"},"Conversation:conversation:74424":{"__typename":"Conversation","id":"conversation:74424","solved":true,"topic":{"__ref":"ForumTopicMessage:message:74424"},"lastPostingActivityTime":"2023-06-02T14:56:42.924-07:00","lastPostTime":"2016-02-05T08:13:04.000-08:00","unreadReplyCount":13,"isSubscribed":false},"ModerationData:moderation_data:74424":{"__typename":"ModerationData","id":"moderation_data:74424","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:74424_2":{"__typename":"Revision","id":"revision:74424_2","lastEditTime":"2023-06-02T14:56:42.924-07:00"},"AcceptedSolutionMessage:message:74431":{"__typename":"AcceptedSolutionMessage","id":"message:74431","conversation":{"__ref":"Conversation:conversation:74424"},"author":{"__ref":"User:user:110939"},"revisionNum":1,"uid":74431,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechnicalForum"},"parent":{"__ref":"ForumTopicMessage:message:74424"},"subject":"Re: \"Configuration problem\" when setting up a trial LTM VM","moderationData":{"__ref":"ModerationData:moderation_data:74431"},"body":"

Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See \"show sys mcp\" and \"show sys service\". If \"show sys service\" indicates that mcpd is in the run state, but \"show sys mcp\" is not in phase running, issue the command \"load sys config\" to further diagnose the problem.

 

\n\n

mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

 

\n\n

01070307:3: Invalid interface 1.2\nUnexpected Error: Loading configuration process failed.

 

\n\n

you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

 

\n

by the way, i think it may be easier to create a new VE. :)

 

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Unexpected Error: Configuration cannot be saved unless mcpd is in the running phase. Save was canceled. See \"show sys mcp\" and \"show sys service\". If \"show sys service\" indicates that mcpd is in the run state, but \"show sys mcp\" is not in phase running, issue the command \"load sys config\" to further diagnose the problem.

 

\n\n

mcpd is not running, so you have to fix loading configuration first. then you will be able to save configuration.

 

\n\n

01070307:3: Invalid interface 1.2\nUnexpected Error: Loading configuration process failed.

 

\n\n

you may have to manually edit /config/bigip_base.conf (fix interface 1.2 issue) and try to load configuration again.

 

\n

by the way, i think it may be easier to create a new VE. :)

 

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