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failed Google Authenticator Key Generator and back to logon page

herdi
Altostratus
Altostratus

hi expert

i have issue 

fisrt attemp i am not able to generate barcode

Google Authenticator Key Generator and fallback to logon page but second tried i   can generate barcode enroll with using different otp 

how to troubleshot  this issue ?  i am using debug but not found the root case 

 

 

 

 

1 REPLY 1

Leslie_Hubertus
Community Manager
Community Manager

Hi @herdi - I am featuring your question in today's Community Highlights article to give it more visibility in the hopes someone from the community will answer.