Technical Forum
Ask questions. Discover Answers.
Showing results for 
Search instead for 
Did you mean: 
Custom Alert Banner

BIGIQ Version Pool Reactivate Manual no GUI option after timeout


Currently running Version on a BIGIQ, I have to reactive licenses Manually, BIGIQ is not connected to internet. When trying to reactivate one it's Pool Licenses via web interface by generating Dossier it shows License paste areas, until it times out. Now that i have a license file ready, there is no longer anyway to paste the license in via GUI. Pool is just at Pending state for license and the "Reactivate is greyed out". Is this no longer an option, after the initial time has passed in initial generate Dossier GUI? If this is no longer an option, then i'm trying to figure our how do reactive Pools via CLI, i see plenty on how to do BIGIQ license but not the pools.


F5 Employee
F5 Employee

Hi Ken,


These links may be useful (in the future!)


K45124424: Whilst Activating or reactivating ELA License shows "pending" and "reactivate" is greyed out



K13540950: Upgrading ELA BIG-IP VE through BIG-IQ License manager

K48406812: Unable to resume license reactivation when using BIG-IQ License Manager