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about support.f5.com

Artem
Nimbostratus
Nimbostratus

In my company we have f5 equipment assigned to an account at support.f5.com. Is it possible to add several colleagues to this account, or I need to give them my login and password for the account?

6 REPLIES 6

Samir
Nacreous
Nacreous

Option 1: Create one master account and share userID and password to all engineers and keep changing password regularly if any employee leave from organisation.

 

Option 2: Create several colleagues and asked F5 Account Manager to mapped it to base account.

 

Both cases customer has to keep eye on account.

Artem
Nimbostratus
Nimbostratus

Samir Jha, Thank you very much for your answer, if I want to go Option 2 , do I have to write it directly to F5 Networks (support@f5.com)?

Samir
Nacreous
Nacreous

Check with F5 Account Manager.

Artem
Nimbostratus
Nimbostratus

0691T000009j5PDQAY.pngI apologize, but I don't understand how to do this. Need to write in support of F5, create a case or do something in the account?

This is what I see in my account, is there anything I need to do here?

Hi,

easier, send an email to support@f5.com and explain your need. Don't forget to specify an F5 BIG-IP Serial Number in your email.

 

Regards

Samir
Nacreous
Nacreous

Create ticket to support case and explain your requirements. They will help you..