In my company we have f5 equipment assigned to an account at support.f5.com. Is it possible to add several colleagues to this account, or I need to give them my login and password for the account?
Option 1: Create one master account and share userID and password to all engineers and keep changing password regularly if any employee leave from organisation.
Option 2: Create several colleagues and asked F5 Account Manager to mapped it to base account.
Both cases customer has to keep eye on account.
I apologize, but I don't understand how to do this. Need to write in support of F5, create a case or do something in the account?
This is what I see in my account, is there anything I need to do here?
easier, send an email to firstname.lastname@example.org and explain your need. Don't forget to specify an F5 BIG-IP Serial Number in your email.