about support.f5.com

[Artem]

In my company we have f5 equipment assigned to an account at support.f5.com. Is it possible to add several colleagues to this account, or I need to give them my login and password for the account?

[Samir]

Option 1: Create one master account and share userID and password to all engineers and keep changing password regularly if any employee leave from organisation.

Option 2: Create several colleagues and asked F5 Account Manager to mapped it to base account.

Both cases customer has to keep eye on account.

[Artem]

Samir Jha, Thank you very much for your answer, if I want to go Option 2 , do I have to write it directly to F5 Networks (support@f5.com)?

[Samir]

Check with F5 Account Manager.

[Artem]

I apologize, but I don't understand how to do this. Need to write in support of F5, create a case or do something in the account?

This is what I see in my account, is there anything I need to do here?

[Lidev]

Hi,

easier, send an email to support@f5.com and explain your need. Don't forget to specify an F5 BIG-IP Serial Number in your email.

Regards

[Samir]

Create ticket to support case and explain your requirements. They will help you..