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cdg76_222850's avatar
cdg76_222850
Icon for Nimbostratus rankNimbostratus
Sep 20, 2015

Your session could not be established. Access may be denied by the access policy.

Hi,   I use 32-but internet explorer on Windows 8.1 to access my secure webmail for the Army. I installed updates on my computer, and now I continually get the error message above--that my session...
BIG-IP Access Policy Manager (APM)
microsoft
security
cdg76_222850's avatar
cdg76_222850
Icon for Nimbostratus rankNimbostratus
Sep 20, 2015

Hi Michael,

 

Thank you so much for your quick response; I'm simply an Enterprise Email Customer, using the program on my PC (I do not have a government computer and, being based in Norway for the rest of the year, will not have ready access to one any time soon). I've already spoken with the Enterprise Email team and they were unable to help (apart from directing me to a trouble shooting guide, which I use regularly in any case).

 

Do you have any suggestions on what I could do? I'm sorry to be such a pest! But if you're in any way able to assist I would prefer not having to book a flight to Germany for the sake of checking my email.

 

Thank you!

 

Chelsea