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Zdenek's avatar
Zdenek
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Mar 13, 2025
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XC HTTP loadbalancer returns "WAF like" error page even if WAF is disabled

Hi, I have been testing XC HTTP LB and I noticed that when service responds 403 I dont get original message, but something what looks like WAF error page, even with support id. When I try to search ...
  • Kevin_Reynolds's avatar
    Mar 13, 2025

    The most likely scenario is your origin is returning a 403. By default, an XC loadbalancer will return it's own error page when the response is a non 2xx or 3xx code. You can change that on your LB here:

     

    Check the "Disable Default Error Pages" box and you'll receive the response the origin is returning.

    Note that you can also write your own custom error responses for the LB to return. This is useful when you have several different origins in use (maybe based on different routes) and you want to present unified responses.