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Balancing_Harmo's avatar
Balancing_Harmo
Icon for Nimbostratus rankNimbostratus
Feb 02, 2017

WebUI always crashing and slow

Hello all,   We've been encountering numerous instances where GUI page would be very slow to load and sometimes lead to crash. Workaround is always restarting the tomcat httpd services but frequen...
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Yazid_Abdesslam's avatar
Yazid_Abdesslam
Icon for Nimbostratus rankNimbostratus
Sep 10, 2018

Hello,

 

I've Been reading this case & I'm exactly in the same situation. WebGUI becomes unusable, it works when restarting httpd service "bigstart restart httpd"

 

SSH is fine bug HTTPS is slow & Goes down after seconds.

 

  • jaikumar_f5's avatar
    jaikumar_f5
    Icon for Noctilucent rankNoctilucent
    Sep 11, 2018

    Yazid,

     

    This would happen when some resource is eating the memory. Can you open a F5 case and upload the qkview for them to review.

     

  • Balancing_Harmo's avatar
    Balancing_Harmo
    Icon for Nimbostratus rankNimbostratus
    Sep 11, 2018

    Hello Yazid/everyone,

    Apologies for not updating this thread before, but what we managed to do to stop the crash of webui was adding additional parameters in /etc/tomcat/server.xml:

               redirectPort="8443"
           enableLookups="true"
           address="127.0.0.1"
           maxParameterCount="32500"
           maxConnections="10" <==== Add this parameter to match the Apache MaxClients value
           keepAliveTimeout="5000" <=====Add this parameter to define a timeout of 5000 milliseconds (or whatever value you want to use)
           tomcatAuthentication="false" />

    And then restart httpd and tomcat service.

    Hope this helps!