Forum Discussion

mwi_328383's avatar
mwi_328383
Icon for Nimbostratus rankNimbostratus
Jul 27, 2017

View certificate creates error

Hello,

when trying to look at a certificate (System->File Management->SSL Certificate List->Certificate) the gui displays only "An error has occurred while trying to process your request."

Log-Entry in webui.log says

    2017-07-27 11:16:12,042 ERROR [TP-Processor2] ssl_005fcertificate.properties_jsp:_jspService     -  Exception caught in     Management::urn:iControl:Management/KeyCertificate::get_certificate_subject_alternative_name()
Exception: Common::OperationFailed
        primary_error_code   : -2 (0xFFFFFFFE)
        secondary_error_code : 0
        error_string         : Not Found

The error occurs only in some partitions.

Any suggestions?

BIG-IP
certificate
devops
  • Ilian_Ivanov's avatar
    Ilian_Ivanov
    Icon for Nimbostratus rankNimbostratus
    Jul 27, 2017

    Can you check is that your case:

     

    602502-3 : Unable to view the SSL Cert list from the GUI Component: TMOS

     

    Symptoms: When you try to see information about any SSL certificates in the GUI, it displays an error: An error has occurred while trying to process your request.

     

    Conditions: Can not view any SSL certificates in the GUI if at least one certificate has a double extension(like test.crt.crt) in its name.

     

    Impact: Unable to view the any SSL Cert from the GUI

     

    Workaround: Delete such certificate through TMSH and reimport without .crt extension in the certificate name.

     

    delete sys file ssl-cert test.crt.crt