Mar 27, 2026 - For details about updated CVE-2025-53521 (BIG-IP APM vulnerability), refer to K000156741.

Forum Discussion

mwi_328383's avatar
mwi_328383
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Jul 27, 2017

View certificate creates error

Hello, when trying to look at a certificate (System->File Management->SSL Certificate List->Certificate) the gui displays only "An error has occurred while trying to process your request." Log-E...
big-ip
certificate
devops
Ilian_Ivanov's avatar
Ilian_Ivanov
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Jul 27, 2017

Can you check is that your case:

 

602502-3 : Unable to view the SSL Cert list from the GUI Component: TMOS

 

Symptoms: When you try to see information about any SSL certificates in the GUI, it displays an error: An error has occurred while trying to process your request.

 

Conditions: Can not view any SSL certificates in the GUI if at least one certificate has a double extension(like test.crt.crt) in its name.

 

Impact: Unable to view the any SSL Cert from the GUI

 

Workaround: Delete such certificate through TMSH and reimport without .crt extension in the certificate name.

 

delete sys file ssl-cert test.crt.crt