Users having to manually reconnect RDP sessions
A customer of ours has just migrated their remote RDP Gateway solution over to a new F5 solution installed by us. During failover testing they rebooted one of the 2 RDP Gateway servers that the F5s loadbalance sessions to.
On their old RDP solution the session used to reconnect automatically when the session was passed over to the other RDP Gateway server (or when the rebooted server came back online). Now when the traffic is flowing through the F5s a user has to open a new RDP session.
I have a virtual server set up for https 443 RDP traffic and a virtual server set up for Remote FX on udp port 3391. The health monitor timers for the https pool are interval 5 timeout 16 but the timers on the UDP3391 pool are interval 31 timeout 90 but there were the F5 recommended settings.
Are these timers ok and if so is there a setting I am missing on the F5s to fail sessions over automatially?