F5 is upgrading its customer support chat feature on My.F5.com. Chat support will be unavailable from 6am-10am PST on 1/20/26. Refer to K000159584 for details.

Forum Discussion

socvirgin23's avatar
socvirgin23
Icon for Altostratus rankAltostratus
Jun 21, 2023

Users having to manually reconnect RDP sessions

Hi there, A customer of ours has just migrated their remote RDP Gateway solution over to a new F5 solution installed by us. During failover testing they rebooted one of the 2 RDP Gateway servers tha...
application delivery
socvirgin23's avatar
socvirgin23
Icon for Altostratus rankAltostratus
Oct 03, 2023

I have implemented SSL Bridging in the hope that the 'Server SSL' connection between the F5 and the backend RDP Gateway will be re-established with the other Gateway in the pool by the F5 when the current RDP Gateway connection fails. I am testing this with the customer tonight so will update this post later.