For more information regarding the security incident at F5, the actions we are taking to address it, and our ongoing efforts to protect our customers, click here.

Forum Discussion

krisnaseechurn's avatar
krisnaseechurn
Icon for Altostratus rankAltostratus
Jul 15, 2022

User is being blocked on F5 with because the email adress starts with "parent.

our f5 waf attach signatures is treating email addresses as risk and blocking the traffic. email address for people with surname 'parent' is not allowed. do we have a solution on how to allow this tr...
application delivery
Yoann_Le_Corvi1's avatar
Yoann_Le_Corvi1
Icon for Cumulonimbus rankCumulonimbus
Jul 15, 2022

Hi

We would need more info, and possibly the request payload triggering the event. But my feeling is that you should be able do diasable that specific signature on the specific parameter where the email address is used. That way, you do not completely disable the signature for the whole policy.

But if you provide the detailed payload causing the issue, I will be able to be more specific.

Yoann