user_alert.conf not working

1. Create a script file /usr/local/bin/mycustomscript.pl 

   vi /root/mycustomscript.pl

2. Add the script to the file and save: 

   !/usr/bin/perl
   system("echo Alert was triggered > /var/tmp/mycustomscriptoutput.txt");

3. Set the permissions on the file: 

   chmod 755 /root/mycustomscript.pl

4. Edit /config/user_alert.conf and add the following alert definition.  The quoted portion is a regex which must match the syslog message.

   alert my_custom_alert "this is the text we look for in the syslog message" {
      exec command="/usr/local/bin/mycustomscript.pl"
   }

5. Trigger the script: 

   logger -p local0.info "this is the text we look for in the syslog message"

6. Review the script action which was to create a file and output some text: 

    less /var/tmp/mycustomscriptoutput.txt

        Alert was triggered 

 cat /config/user_alert.conf
alert user_alert.conf_test "my custom trigger string" {
   exec command="echo 'echo test1 from user_alert.conf'>> /var/log/ltm";
   exec command="echo 'echo test2 from user_alert.conf'>> /var/log/ltm";
   exec command="/var/tmp/script1.bash";
   exec command="/var/tmp/script2.bash";
}

 cat /var/tmp/script1.bash
!/bin/bash
echo "running $0" >> /var/log/ltm

output written to /var/log/ltm
Mar 23 07:49:11 local/ve10a info root: my custom trigger string
echo test1 from user_alert.conf
echo test2 from user_alert.conf
running /var/tmp/script1.bash
running /var/tmp/script2.bash

 SOL11635 workaround
export REMOTEUSER="root"
export HOME="/root"