Forum Discussion
ahasan_210943
Nimbostratus
Nimbostratusunable to get the VE 11.3 from your BIG IP
im following the steps and finally im getting error that download is not available right now.
this issue is almost one month from now
could you please help
Regards
5 Replies
ka_49032Don't know exactly what you mean by "from your BIG IP" but 11.3 has been discontinued with End of Software Development 17-Dec-2014. This is missing a lot of the Hotfixes for SSL vulnerabilities for example. However I was able to download the VE from downloads.f5.com.
ahasan_210943even i tried to download 11.6 VE but i got the same error as below https://downloads.f5.com/esd/product.jsp?sw=BIG-IP&pro=big-ip_v11.x ========================================= Export Compliance Check - Failure We're sorry. We are not able to complete your download at this time. Please report the error to the F5 Technical Services team by sending an email to csp@f5.com. Please be prepared to provide your user ID, name, company name, contact phone number and IP address. Thank you. =====================================================- Kevin_Stewart
Employee
It's a cipher export compliance check based on where you're coming from. You need to open a support case to get this resolved.
- Kevin_Stewart
What you're trying to download is a time-limited trial of the VE, so you have a few options:
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Contact a sales representative and request an eval VE that way.
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Contact a sales representative and purchase the $98 lab Ve.
In either case you'll be a customer and can open a support case for the export issues (if still an issue).
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Deejay_Sherman_I've gotten this error using Firefox to access the downloads site. Workaround was to use Chrome.
