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Forum Discussion

RAQS's avatar
RAQS
Icon for Cirrus rankCirrus
Oct 28, 2020

Unable to access GUI

Hi Team,

 

Hope all are doing good.

 

i have change management IP and reboot the device. Post that I lost access to GUI (stuck in configuration utility restarting) and able to access CLI (inoperative mode).

I have tried to activate the license but no luck. License is fine. I have started tomcat , httpd services as well. Reboot the device also but no luck.

It seems issue with mcpd process.But not able to fix it out.

 

can anyone please help me here.

 

Regards,

Shekhar

application delivery
BIG-IP
LTM

4 Replies

  • Andrew-F5's avatar
    Andrew-F5
    Icon for Employee rankEmployee
    Oct 30, 2020

    Run the following command and review the output:

    # tmsh load /sys config verify

     

    This is either (a) license (b) configuration failed to load for some reason

    • RAQS's avatar
      RAQS
      Icon for Cirrus rankCirrus
      Oct 30, 2020

      Thanks so much Andrew for reply. Yeah I tried that but getting mcpd error is coming in between. Its not running and when i am trying to start it its giving same error.

      • Lidev's avatar
        Lidev
        Icon for Nacreous rankNacreous
        Nov 02, 2020

        Hi RAQS, what f5 version you use ? you may be facing a bug-id.

  • jaikumar_f5's avatar
    jaikumar_f5
    Icon for Noctilucent rankNoctilucent
    Nov 02, 2020

    I would suggest Op to open a single thread on this issue. There's already another thread on this matter.