Forum Discussion
Nimbostratusticket number
how many ticket can i opened on F5 support ?
Yann_Desmarest_Nacreous
Hi,
If you have a valid support contract, you are not limited to a number as long as the subject of your cases are related to technical incidents.
For pure question or evolution subjects, I don't know their politics.
turki_aldosseriit is Best Bundle .. do you now how many ?
- Yann_Desmarest_
You must check with your local partner if the software is under valid support contract. When you buy a product from F5, you have the first year that should be included.
As I told you, there is no restriction to open cases with F5 support as long as it is real technical incidents.
Yann
- turki_aldosseri
thank you my friend
Yann_DesmarestCirrus
Hi,
If you have a valid support contract, you are not limited to a number as long as the subject of your cases are related to technical incidents.
For pure question or evolution subjects, I don't know their politics.
- turki_aldosseri
it is Best Bundle .. do you now how many ?
- Yann_Desmarest
You must check with your local partner if the software is under valid support contract. When you buy a product from F5, you have the first year that should be included.
As I told you, there is no restriction to open cases with F5 support as long as it is real technical incidents.
Yann
- turki_aldosseri
thank you my friend