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Forum Discussion

Yann_Desmarest's avatar
Yann_Desmarest
Icon for Cirrus rankCirrus
Aug 09, 2017

Hi,

 

If you have a valid support contract, you are not limited to a number as long as the subject of your cases are related to technical incidents.

 

For pure question or evolution subjects, I don't know their politics.

 

  • turki_aldosseri's avatar
    turki_aldosseri
    Icon for Nimbostratus rankNimbostratus
    Aug 09, 2017

    it is Best Bundle .. do you now how many ?

     

  • Yann_Desmarest's avatar
    Yann_Desmarest
    Icon for Cirrus rankCirrus
    Aug 09, 2017

    You must check with your local partner if the software is under valid support contract. When you buy a product from F5, you have the first year that should be included.

     

    As I told you, there is no restriction to open cases with F5 support as long as it is real technical incidents.

     

    Yann

     

  • turki_aldosseri's avatar
    turki_aldosseri
    Icon for Nimbostratus rankNimbostratus
    Aug 09, 2017

    thank you my friend