Forum Discussion

F5Tauseef_27821's avatar
F5Tauseef_27821
Icon for Nimbostratus rankNimbostratus
Jul 11, 2016

The requested URL was rejected Please consult with your administrator

Hi,

 

We are getting "The requested URL was rejected Please consult with your administrator" when application is kept idle for sometime.

 

 

Request RejectedThe requested URL was rejected. Please consult with your administrator.

 

 

Your support ID is: << identifier>>

 

Please help us what can be the issue here? is it related to F5 or any other?

 

Thanks.

 

ASM Advanced WAF
security
  • Vijay_E's avatar
    Vijay_E
    Icon for Cirrus rankCirrus
    Jul 11, 2016

    Probably F5 related. Some kind of rule preventing you from accessing the resource.

     

  • Tikka_Nagi_1315's avatar
    Tikka_Nagi_1315
    Historic F5 Account
    Jul 11, 2016

    This message indicates that ASM blocked the Request. Can you search for the support ID in your log messages (/var/log/asm) - the matching log message will provide more details.

     

  • kps_202810's avatar
    kps_202810
    Icon for Nimbostratus rankNimbostratus
    Jul 13, 2016

    Hi Tauseef,

     

    yes its blocked by f5

     

    is in learning mode or blocking mode?

     

    even in learning mode sometime it may block due to the default config template parameters?

     

    so share your the identifier details so that we can help you.

     

    Note: check the parameter like url length

     

    • Arun_PS_257295's avatar
      Arun_PS_257295
      Icon for Nimbostratus rankNimbostratus
      Jul 20, 2016

      F5 is in both learning and blocking mode. Policy builder is running and ASM polices are in blocking mode.

       

    • boneyard's avatar
      boneyard
      Icon for MVP rankMVP
      Jul 20, 2016

      are you the same person that started the question? if so we are still waiting on a description of the item that causes the block.

       

      if you are not then i would advise you to start a new question.