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Forum Discussion

ephemeral's avatar
ephemeral
Icon for Nimbostratus rankNimbostratus
Oct 09, 2019

support expirtaino

Hi all

My support for my Big IP 5050 has been expired about a month age. And I have forgotten to renew it. Now I want to buy a new support. Is there any fine for this and should I pay any more money for this delay?

Thanks in Advance

BIG-IP
devops

2 Replies

  • JG's avatar
    JG
    Icon for Cumulonimbus rankCumulonimbus
    Oct 10, 2019

    My experience was that there would be a small penalty fee charged for allowing your support contract to lapse.

  • JoshBecigneul's avatar
    JoshBecigneul
    Icon for MVP rankMVP
    Oct 10, 2019

    Check with your vendor as they will be able to definitively tell you whether you'd incur the penalty fee or not. Sooner the better in my experience.