Forum Discussion
Sahir_180434
Nimbostratus
NimbostratusStuck in Configuration Utility restarting...
Hi,
I have upgraded 3600 ltm from BIG-IP 11.5.1 Build 4.0.128 to BIG-IP 11.6.0 Build 0.0.401, after the upgrade is completed and the device restarted it is stuck in Configuration Utility restart...
Brian_Gibson_30Nimbostratus
NimbostratusUsually when I have a problem like this after an upgrade it is because of a licensing issue that is hanging the box.
Can you ssh into the device? If so, run tmsh show sys mcp-state and make sure mcp is running. Also what is the status of the device in the bash banner? Does it say INOPERATIVE?
Do a tmsh show /sys license and make sure your license is ok. You may need to reapply it.
Bob_66655I am running into same issue of getting stuck in 'configuration utility restarting' while upgrading F5 ltm 2000 from 11.4.0 Build 2434.0 Hotfix HF6 to 11.6. my device is showing INOPERATIVE and mcp-state is as below: Sys::mcpd State: ------------------------------------------------------- Running Phase base Last Configuration Load Status high-config-load-failed can you please advise? I don't think if I have any license issue. I have reactivated license prior to upgrade. below is output of 'show sys license: Sys::License Licensed Version 11.2.1 Registration key GLIFX-EHBDX-TWSYC-PCEIB-BNNUZMG Licensed On 2014/04/14 Service Check Date 2015/06/08 Platform ID C112 Appliance Serial Number f5-pcmu-ewls Active Modules GTM-DNS, Rate Limited, LO, BIG-IP (OZRGAYP-TOSKSKH) DNS Rate Fallback, 50 GTM Rate Fallback, 8 DNS Licensed Objects, 0 GTM Rate, 8 DNS Rate Limit, 50 QPS GTM Licensed Objects, 0 LTM, Base, 2000S (FHVPPKH-NEQTLEX) Application Acceleration Manager, Core IPV6 Gateway Rate Shaping Ram Cache Anti-Virus Checks Base Endpoint Security Checks Firewall Checks Network Access Secure Virtual Keyboard APM, Web Application Machine Certificate Checks Protected Workspace Remote Desktop App Tunnel SSL, 2000S
