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Sarah_258804's avatar
Sarah_258804
Icon for Cirrus rankCirrus
Apr 25, 2016

SSH window closes immediately after login

I cannot open a SSH session to the mgmt IP address of my BIG-IP. As soon as I enter the password in the CLI, the session closes. Has anyone else had this issue before? I'm having a hard time finding ...
application delivery
BIG-IP
cli
login
LTM
ssh
ssh access
  • Seth_81884's avatar
    Seth_81884
    Apr 25, 2016

    Hello Sarah,

     

    This sounds like you may be trying to connect via SSH with a "admin" account that does not have the terminal enabled.

     

    SSH in as root and take a look at the accounts settings in tmsh with "(tmos) list auth user admin"

     

    Does it contain? "shell none"

     

    If so, you can enable it in the GUI using System >> Users >> User List >> admin >> Terminal Access. Set the value to 'Advanced Shell' or 'TMSH' depending on your login preference.

     

    Using TMSH it would be: "(tmos) modify auth user admin shell bash"

     

Seth_81884's avatar
Seth_81884
Historic F5 Account

Hello Sarah,

 

This sounds like you may be trying to connect via SSH with a "admin" account that does not have the terminal enabled.

 

SSH in as root and take a look at the accounts settings in tmsh with "(tmos) list auth user admin"

 

Does it contain? "shell none"

 

If so, you can enable it in the GUI using System >> Users >> User List >> admin >> Terminal Access. Set the value to 'Advanced Shell' or 'TMSH' depending on your login preference.

 

Using TMSH it would be: "(tmos) modify auth user admin shell bash"

 

Sarah_258804's avatar
Sarah_258804
Icon for Cirrus rankCirrus
Apr 26, 2016
That's exactly what I was doing. Sorry I forgot to update this question. Thank you for the explanation!